Lediga jobb Oracle Global Services Sweden AB i Lund

As a global leader we’re looking for a Senior Solution Architect to drive success as part of our International Support team. Join us and create the future.
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a global leader we’re looking for a Senior Solution Architect to drive success as part of our International Support team. Join us and create the future.
What you will do

You will provide functional and technical expertise, and incident resolution and application maintenance.

Prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment
Perform investigations of front-end applications
Create and maintain documentation and knowledge transfer materials
Travel up to 20%
Participate in on-call rotation as needed
Willing to work from the Lund office 5 days per week



Required Experience
A Bachelor’s degree in IT, Healthcare or related field or equivalent relevant work experience
At least 4 years of Healthcare IT and Cerner Millennium work experience
At least 2 year of customer service work experience
Fluent English skills


What we will offer you

A competitive salary with exciting benefits
Learning and development opportunities to advance your career
An Employee Assistance Program to support your mental health
Employee resource groups that champion our diverse communities
An inclusive culture that celebrates what makes you unique
Visa sponsorship is available for this position
Relocation assistance is not available for this position



At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/ Visa mindre

As a Solution Architect on the Support Organization, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Oracle Cerner technologies, you will prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to preform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of an investigation. Your goal is incident resolution and application maintenance to deliver value outcomes for both Oracle and our clients.

Basic Qualifications:
Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience at least 4 years
Experience working with Cerner Millennium Orders, PowerChart and Ambulatory products and related components, at least 5 years
Software implementation work experience, at least 3 years
Health care information technology work, at least 3 years
Customer service experience, at least 1 year
Fluent in English


Preferred Qualifications:
Experience working with 2 or more Cerner Millennium products
Experience working in Application Managed Services or SolutionWorks business units
Fluent in Swedish

Expectations:
Willing to participate in on-call rotation as needed
Willing to work 100% from the client site or assigned work location
Willing to travel up to 20% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Willing to take people management responsibilities
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Mentor and develop new associates/employees Visa mindre

Are you a people person who enjoys directing the day-to-day operations? If you have experience leading teams, this is an incredible opportunity to excel in an exciting, fast-paced arena!
Are you a people person who enjoys directing the day to day operations? If you have experience leading teams, this is an incredible opportunity to excel in an exciting, fast-paced arena!
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
As a global leader we’re looking for a Production Support Manager to drive success as part of our International Support team. Join us and create the future.
What you will do
You will manage the team that is responsible for performing solution-related service request investigation, incident resolution, and application maintenance.
Ensure all phases of support are properly tracked
Prioritize and schedule work resources
Meet quality standards, promote client satisfaction, and adhere to SLAs
Act as an escalation point
Lead, direct and review the team's work to achieve operational or functional targets or objectives with measurable
Travel up to 20%
Participate in on-call rotation as needed
Willing to work from the Lund office 5 days per week



Required Experience
A Bachelor’s degree in IT, Healthcare or related field or equivalent relevant work experience
At least 5 years of Oracle Health product support work experience
At least 5 years Healthcare IT work experience
At least 1 year of people or matrix management experience and customer service work experience
Fluent English skills

What we will offer you
A competitive salary with exciting benefits
Learning and development opportunities to advance your career
An Employee Assistance Program to support your mental health
Employee resource groups that champion our diverse communities
An inclusive culture that celebrates what makes you unique
Visa sponsorship and relocation assistance is not available for this position



At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It's when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/ Visa mindre